Design Leader
Currently leading omnichannel design systems at Delta Air Lines. Previously, launched native Video features for CNN, shipped Top News on iOS & Android, and led organization-wide efforts to build CNN’s Multi-Platform Design System.
THE INTRO
01
About Me
A design leader focused on building scalable design systems and driving product strategy for native app and web experiences.
My passion is building meaningful and inclusive experiences for digital spaces, while bringing humanity to problem solving. With over 9 years of experience in Product Design and Creative Direction, I have led 0-1 experiences and built complex design systems on a variety of platforms for the world’s largest brands. I am inspired by innovating at the intersection of user experience and emerging technologies like GenAI.
BRANDS I'VE WORKED WITH
THE BUILDING BLOCKS
02
Design Systems
I specialize in creating scalable and efficient design systems that streamline workflows and empower teams to deliver exceptional experiences.
My approach focuses on developing processes, tools, and efficiencies that bridge the gap between design and development, ensuring consistyency and quality across products. By prioritizing collaboration and adaptability, I build systems that evolve with the needs of both the business and its users.
Scaling Design Systems for Multi-Platform Experiences at CNN
Led the build of a multi-platform design system, including adoption, documentation, and implementation of advanced variables for functional teams, serving 60+ designers across TV, Web and native apps.
Leading Omnichannel Design Systems for a Global Airline
Led the build of Delta's first Omnichannel design system, serving 80+ designers, on a variety of applications from the Fly Delta app to Airplane seatbacks. (Under NDA)
Establishing Delta's First Motion Guidelines Framework
Spearheaded Delta’s Motion Guidelines Framework, creating guidelines, tokens, and transitions to enhance usability and streamline implementation. (Under NDA)
THE PROCESS
03
Product Design
I craft user-focused solutions that drive measurable results and UX efficiencies.
My process is rooted in strategy and collaboration. I balance immediate product needs with long-term vision, ensuring each design decision contributes to a seamless user experience while advancing business goals.
Reimagining Top News on the CNN Mobile App
Redesigned and launched the new mobile app Top News experience and migration to a new CMS platform, increasing visits per week by 10% from 6.7 to 7.37.
Enhancing LG Support – Elevating UX
Led redesign of MyLG account experience and key product support sections, enhancing the LG ownership experience and reducing customer support calls.
Optimizing CNN’s Mobile App Video Experience
Designed and optimized the Watch Next video experience for CNN’s mobile app, increasing video starts per visit by 50% and driving positive growth in ad revenue.
Redesigning the City Gear App to align UX with Brand Evolution
I led a team in reimagining core experiences for the City Gear app, focusing on onboarding, the homepage, and a design system to streamline updates and align with a brand refresh.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE EXTRAS
04
More Work
CNN Podcasts
Elevating discoverability and engagement for podcasts.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
CNN Election Center
Centralizing a hub to improve content and access to results.
CNN Search
Improving content discovery, accessibility and user engagement.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
School Comparison Tool
Enabling users to evaluate colleges and programs side-by-side.
THE TIMELINE
05
Experience
Delta Air Lines
SENIOR PRODUCT DESIGNER
2024-Present
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Chat
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume.
© 2025, Ericka Henderson.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE TIMELINE
05
Experience
Delta Air Lines
LEAD PRODUCT DESIGNER
2024-Present
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Work
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume here.
© 2025, Ericka Henderson.
Design Leader
Currently leading omnichannel design systems at Delta Air Lines. Previously, launched native Video features for CNN, shipped Top News on iOS & Android, and led organization-wide efforts to build CNN’s Multi-Platform Design System.
THE INTRO
01
About Me
A design leader focused on building scalable design systems and driving product strategy for native app and web experiences.
My passion is building meaningful and inclusive experiences for digital spaces, while bringing humanity to problem solving. With over 9 years of experience in Product Design and Creative Direction, I have led 0-1 experiences and built complex design systems on a variety of platforms for the world’s largest brands. I am inspired by innovating at the intersection of user experience and emerging technologies like GenAI.
BRANDS I'VE WORKED WITH
THE BUILDING BLOCKS
02
Design Systems
I specialize in creating scalable and efficient design systems that streamline workflows and empower teams to deliver exceptional experiences.
My approach focuses on developing processes, tools, and efficiencies that bridge the gap between design and development, ensuring consistyency and quality across products. By prioritizing collaboration and adaptability, I build systems that evolve with the needs of both the business and its users.
Scaling Design Systems for Multi-Platform Experiences at CNN
Led the build of a multi-platform design system, including adoption, documentation, and implementation of advanced variables for functional teams, serving 60+ designers across TV, Web and native apps.
Leading Omnichannel Design Systems for a Global Airline
Led the build of Delta's first Omnichannel design system, serving 80+ designers, on a variety of applications from the Fly Delta app to Airplane seatbacks. (Under NDA)
Establishing Delta's First Motion Guidelines Framework
Spearheaded Delta’s Motion Guidelines Framework, creating guidelines, tokens, and transitions to enhance usability and streamline implementation. (Under NDA)
THE PROCESS
03
Product Design
I craft user-focused solutions that drive measurable results and UX efficiencies.
My process is rooted in strategy and collaboration. I balance immediate product needs with long-term vision, ensuring each design decision contributes to a seamless user experience while advancing business goals.
Reimagining Top News on the CNN Mobile App
Redesigned and launched the new mobile app Top News experience and migration to a new CMS platform, increasing visits per week by 10% from 6.7 to 7.37.
Enhancing LG Support – Elevating UX
Led redesign of MyLG account experience and key product support sections, enhancing the LG ownership experience and reducing customer support calls.
Optimizing CNN’s Mobile App Video Experience
Designed and optimized the Watch Next video experience for CNN’s mobile app, increasing video starts per visit by 50% and driving positive growth in ad revenue.
Redesigning the City Gear App to align UX with Brand Evolution
I led a team in reimagining core experiences for the City Gear app, focusing on onboarding, the homepage, and a design system to streamline updates and align with a brand refresh.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE EXTRAS
04
More Work
CNN Podcasts
Elevating discoverability and engagement for podcasts.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
CNN Election Center
Centralizing a hub to improve content and access to results.
CNN Search
Improving content discovery, accessibility and user engagement.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
School Comparison Tool
Enabling users to evaluate colleges and programs side-by-side.
THE TIMELINE
05
Experience
Delta Air Lines
SENIOR PRODUCT DESIGNER
2024-Present
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Chat
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume.
© 2025, Ericka Henderson.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE TIMELINE
05
Experience
Delta Air Lines
LEAD PRODUCT DESIGNER
2024-Present
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Work
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume here.
© 2025, Ericka Henderson.
Design Leader
Currently leading omnichannel design systems at Delta Air Lines. Previously, launched native Video features for CNN, shipped Top News on iOS & Android, and led organization-wide efforts to build CNN’s Multi-Platform Design System.
THE INTRO
01
About Me
A design leader focused on building scalable design systems and driving product strategy for native app and web experiences.
My passion is building meaningful and inclusive experiences for digital spaces, while bringing humanity to problem solving. With over 9 years of experience in Product Design and Creative Direction, I have led 0-1 experiences and built complex design systems on a variety of platforms for the world’s largest brands. I am inspired by innovating at the intersection of user experience and emerging technologies like GenAI.
BRANDS I'VE WORKED WITH
THE BUILDING BLOCKS
02
Design Systems
I specialize in creating scalable and efficient design systems that streamline workflows and empower teams to deliver exceptional experiences.
My approach focuses on developing processes, tools, and efficiencies that bridge the gap between design and development, ensuring consistyency and quality across products. By prioritizing collaboration and adaptability, I build systems that evolve with the needs of both the business and its users.
Scaling Design Systems for Multi-Platform Experiences at CNN
Led the build of a multi-platform design system, including adoption, documentation, and implementation of advanced variables for functional teams, serving 60+ designers across TV, Web and native apps.
Leading Omnichannel Design Systems for a Global Airline
Led the build of Delta's first Omnichannel design system, serving 80+ designers, on a variety of applications from the Fly Delta app to Airplane seatbacks. (Under NDA)
Establishing Delta's First Motion Guidelines Framework
Spearheaded Delta’s Motion Guidelines Framework, creating guidelines, tokens, and transitions to enhance usability and streamline implementation. (Under NDA)
THE PROCESS
03
Product Design
I craft user-focused solutions that drive measurable results and UX efficiencies.
My process is rooted in strategy and collaboration. I balance immediate product needs with long-term vision, ensuring each design decision contributes to a seamless user experience while advancing business goals.
Reimagining Top News on the CNN Mobile App
Redesigned and launched the new mobile app Top News experience and migration to a new CMS platform, increasing visits per week by 10% from 6.7 to 7.37.
Enhancing LG Support – Elevating UX
Led redesign of MyLG account experience and key product support sections, enhancing the LG ownership experience and reducing customer support calls.
Optimizing CNN’s Mobile App Video Experience
Designed and optimized the Watch Next video experience for CNN’s mobile app, increasing video starts per visit by 50% and driving positive growth in ad revenue.
Redesigning the City Gear App to align UX with Brand Evolution
I led a team in reimagining core experiences for the City Gear app, focusing on onboarding, the homepage, and a design system to streamline updates and align with a brand refresh.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE EXTRAS
04
More Work
CNN Podcasts
Elevating discoverability and engagement for podcasts.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
CNN Election Center
Centralizing a hub to improve content and access to results.
CNN Search
Improving content discovery, accessibility and user engagement.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
School Comparison Tool
Enabling users to evaluate colleges and programs side-by-side.
THE TIMELINE
05
Experience
Delta Air Lines
SENIOR PRODUCT DESIGNER
2024-Present
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Chat
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume.
© 2025, Ericka Henderson.
THE EXTRAS
04
More Work
Explore Hero Workflow
Streamlining assets to optimize design and code consistency.
CNN Hack Week
Reimagining digital storytelling and shaping future experiences.
Preselect Workshop
Improving pre-flight meal selection through design thinking at Delta.
CNN Election Center
Centralizing a hub to improve content and access to results.
School Comparison
Enabling users to evaluate colleges and programs side-by-side.
CNN Search
Improving content discovery, accessibility and user engagement.
Delta Loyalty Program
Transforming the future of Delta SkyMiles loyalty in a design sprint.
Delta GenAI Features
Providing personalized support to simplify the travel experience.
CNN Podcasts
Elevating discoverability and engagement for podcasts.
Dark Mode for CNN App
Optimizing usability and access in low-light environments.
CNN Image Optimization
Improving image delivery and a better viewing experience.
Live Activities for iOS
Enhancing real-time flight updates and day-of-travel visibility at Delta.
THE TIMELINE
05
Experience
Delta Air Lines
LEAD PRODUCT DESIGNER
2024-Present
CNN Digital
SENIOR PRODUCT DESIGNER
2022 - 2024
Heady
LEAD PRODUCT DESIGNER (FREELANCE)
2023 - 2024
2U Inc.
UX/UI INSTRUCTOR & TUTOR (PART-TIME)
2022 - 2023
Red Ventures
PRODUCT DESIGNER
2020 - 2022
Sage Settlements
CREATIVE DIRECTOR / PRODUCT DESIGNER
2015 - 2020
The Atlanta Bar Association
MANAGER OF PUBLICATIONS & COMMUNICATIONS
2013 - 2015
THE CONNECT
06
Let's Work
I’m always excited to connect and discuss new opportunities. For a deeper dive into my design process and detailed case studies, feel free to reach out. I’d love to share more about my work and how I approach crafting thoughtful, user-centered experiences. You can also view my resume here.
© 2025, Ericka Henderson.